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How it works: At Moontopup you earn Mooncoins with every purchase. Effortlessly exchange them for unique gift cards, prepaid credit, payment cards, game credits and much more. Don't forget to log in or register to save!

Frequently asked questions
How can I top up?

Call

  1. Using your prepaid KPN phone, call the free service number 1244.
  2. Dial 9 to top up with a top-up coupon.
  3. Enter your top-up code and finish with #.
  4. Your KPN call credit is now revalued.


Texting

  1. Text the following text to 1266: "[top-up code Top Up"
    (for example: "1234567891234567 Top Up").
  2. Your call credit will be upgraded immediately!
How long is my calling credit valid?

Your call credit remains valid for 6 months, provided you top up, make or receive calls at least once every 6 months. If you do not comply with this, you have another 1 month to top up your call credit. After this 7-month period, your call credit becomes invalid and you will lose your number and remaining credit. It is then no longer possible to get your SIM card and credit back.

How can I request my balance?

To find out the amount and validity of your call credit, you can use the following methods:

Option 1:

Call *101# or 106# and press the call key.
KPN will immediately send the current amount of your KPN call credit to you.

Option 2:

Call the toll-free service number 1244.
Follow the voice instructions to check your call credit.

Option 3:

Send a text message with the word "SALDO" to the toll-free service number 1244.
You will then receive a text message containing information about your KPN call credit.

How can I top up abroad?

Upgrade from abroad

  1. If you are abroad, call the service number 1244.
  2. Follow the voice instruction and press 9 to top up.
  3. Your KPN calling credit is now recharged.
What are the customer service contact details?

Klantenservice: 0612001200 / www.KPN.NL

KPN Call Credit - Top Up Online Quickly and Easily

Want to top up your KPN prepaid call credit instantly? At Moontopup.co.uk you can buy your KPN call credit online easily and quickly. Toping up your KPN prepaid credit for the Netherlands is very easy and can be completed within seconds. Choose from KPN call credit of 10 euros, 15 euros, 20 euros and 30 euros. Pay securely with, for example, PayPal, iDEAL, Bancontact, bank transfer or credit card and receive the top-up code immediately by SMS and e-mail. This way, you are always reachable and can continue to communicate with your friends and family without any worries.

What is KPN Prepaid? KPN is a telecom provider that offers services in the form of fixed and mobile telephony, internet and television. With KPN prepaid, or KPN mobile, you top up your prepaid SIM card with call credit. You are not tied to a subscription and you determine your monthly costs yourself. Your KPN mobile credit can be used for calling, texting and internet use.

Choose the convenience of online top-up at Moontopup.nl and always stay reachable with KPN Call Credit.