Welcome to our revamped website! While we are still in development, we appreciate your understanding for any errors and typos. We are open to your feedback and questions at support@moontopup.com.

Travel through Space with Moontopup

Where your digital purchases are rewarded with sparkling MoonCoins!

How MoonCoins Work

1

Buy

Choose a product with the MoonCoins logo to earn MoonCoins with your purchase.

2

Save

Watch your MoonCoins balance grow after each purchase. The more you buy, the more MoonCoins you collect.

3

Redeem

Exchange your MoonCoins for your favorite card. How? Click on one of our planets below.

4

Enjoy

Sit back and enjoy your free product, quickly delivered via email, just as you're used to from us.

How MoonCoins Work

Chance Planet

Want to pay discreetly? Choose from our secure, anonymous payment cards for peace of mind.

How MoonCoins Work

FAQ

How and where can I redeem Mooncoins?

You can redeem Mooncoins on the moontopup.com or moonplanet website.

Can Mooncoins expire?

No, Mooncoins remain valid as long as you are a customer of moontopup.

How do I collect Mooncoins?

With every order, depending on the product, you earn Mooncoins.

Where can I see how many Mooncoins I have?

You can check the number of Mooncoins you've saved by logging into your account.

Can I combine Mooncoins from multiple accounts?

No, unfortunately, that's not possible.

Can I transfer my Mooncoins to someone else?

No, Mooncoins are not transferable. What you can do is redeem them for a product and give that product to someone else.

I redeemed the wrong product with my Mooncoins. Can I exchange it?

No, it's not possible because the code is visible and susceptible to fraud.

I don't have enough Mooncoins. Can I pay the remaining amount?

You can pay the remaining amount on the payment page using the available payment methods.

How many Mooncoins do I get per product?

The number of Mooncoins you receive depends on the product.

Where can I see the products I can redeem with Mooncoins?

You can check which products you can redeem on moonplanet.

Does the payment method I use affect earning Mooncoins?

No, it's not relevant because you earn based on the purchased product, not the payment method.

I didn't receive any Mooncoins after my order. What should I do now?

It may be that certain products do not earn reward points. Check the product to see if Mooncoins have been awarded. If not, please contact customer service.