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Frequently asked questions
How can I request my balance?

You redeem your AstroPay code by paying with it on a partner website. To do this, select AstroPay as your payment method and enter the code you received from us.

If the expiry date gives an error, try entering the full year. For example, enter "2024" instead of "24".

Do you already have an account?

Your code is valid for 12 months.

What are the customer service contact details?
Terms and conditions

https://astropay.com/terms-conditions/

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AstroPay is a payment solution that allows users to conduct online transactions securely and easily. It is particularly popular in regions where traditional banking methods may be less accessible or less convenient for online purchases. Here's how it usually works:

  • Prepaid cards: AstroPay usually works through prepaid cards. Users can buy these cards online or from authorised retailers in their local currency. These cards have a specific value loaded on them.
  • Online transactions: Once users have obtained an AstroPay card, they can use it to make online purchases on websites that accept AstroPay as a payment method. This can include online shopping, gaming or other services.
  • Secure transactions: AstroPay transactions are mostly secure as users do not have to provide sensitive financial information directly to merchants. Instead, they use prepaid card details, which adds an extra layer of security to the transaction.
  • Global reach: One of the advantages of AstroPay is its global reach. It can be used in different countries and regions around the world, which is convenient for users who may need to make international purchases.
  • Currency exchange: AstroPay often handles currency exchange seamlessly, allowing users to make purchases in different currencies without having to worry about exchange rates or extra fees.

All in all, AstroPay provides a convenient and secure way for users to conduct online transactions, especially in regions where traditional banking methods may be less accessible or less convenient for online purchases.