https://soporte.bitnovo.com/hc/en-us/requests/new
To redeem your Bitnovo code easily and quickly, follow the instructions below:
Redeem via the Bitnovo website:
1. Go to the Bitnovo website.
2. Navigate to the redemption page.
3. Choose the cryptocurrency you want to redeem the voucher for.
4. Select your crypto wallet or enter the address of your crypto wallet.
5. Enter the received code (and possibly the PIN).
If you already have a crypto wallet, you can redeem the voucher online. Enter the address of your wallet along with your voucher code and the chosen crypto currency will be added to your wallet within 30 minutes.
Download the Bitnovo app from the Google Play Store or iOS App Store on your mobile phone. If you don't already have a crypto wallet, create one by entering the required details. Then choose 'Redeem Voucher' from the menu and follow the instructions to enter your voucher code. Your new balance should appear in your wallet within 30 minutes.
Important: Bitnovo has a new app, so make sure you have updated and transferred your digital wallet to the new platform.
To redeem the voucher, you will need a crypto wallet. You can use the Bitnovo wallet (for Bitcoin and Dash only) or another one of your choice. Easily create a Bitnovo wallet by downloading the app for Android or iOS. Follow the instructions to redeem your code and within 30 minutes you can have your new cryptocurrency balance.
Please note that Bitnovo charges a 5% service fee on the total amount you receive in your crypto wallet.
All vouchers have an expiry date of 90 days. After this period, the voucher will be deactivated and cannot be redeemed.
Once purchased, the voucher cannot be cancelled. For more terms and conditions check https://soporte.bitnovo.com/hc/en-us
Bitnovo is a non-custodial cryptocurrency service provider that came into being in 2014 with very clear ideals: to bring cryptocurrencies closer to all kinds of audiences. We consider ourselves the easiest gateway to cryptocurrencies for both individuals and businesses.
Our suite of buy and sell products provides a seamless experience for converting between fiat currencies and cryptocurrencies using all major payment methods, including debit and credit cards, bank transfers, Apple Pay and Google Pay.
What is a Bitnovo voucher?
It is a code redeemable for cryptocurrencies via the Bitnovo app and sent to an address in your wallet.
Note: Bitnovo vouchers are not valid in the Netherlands.
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