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Frequently asked questions
How can I request my balance?

To use the PCS code, you need a Carte PCS account én a Carte PCS MasterCard card, either digital or physical. You can buy a Carte PCS card if you live in Europe. If you want to use your PCS card for all your MasterCard payments, you need to verify your account.

Online:

  1. Visit the PCS website
  2. Go to Dashboard, Recharger ma carte, and enter your code.
  3. Click Envoyer to recharge.

App:

  1. Go to the PCS App
  2. Log in
  3. Click on 'Recharger' and select 'Coupon'
  4. Then enter your code

SMS:

Send RECH followed by a space, the 10-digit recharge code and the last 4 digits of your PCS MasterCard to one of the following numbers:

  • 0601787878 (BLACK PIECES)
  • 0757575555 (PIECES CHROME)
  • 0750090000 (PCS INFINITY)
  • Once you have followed these steps, your PCS Mastercard will be credited.
How can I request my balance?

You can use your PCS voucher to top up your Carte PCS MasterCard.
PCS card you can order throughwww.mypcs.com
The PCS MasterCard can be used for all your MasterCard payments.

You can top up your Carte PCS online, in the app, or by text message:

Online:

  1. Visit the PCS website
  2. Go to Dashboard, Recharger ma carte, and enter your code.
  3. Click Envoyer to top up.

App:

  1. Go to the PCS App
  2. Log in
  3. Click on'Recharger' and select'Coupon'
  4. Then enter your code

SMS:

Send RECH followed by a space, the 10-number recharge code and the last 4 digits of your PCS MasterCard to one of the following numbers:

  • 0601787878 (BLACK PCS)
  • 0757575555 (PCS CHROME)
  • 0750090000 (PCS INFINITY) Once you have followed these steps, your PCS Mastercard has been recharged.
How long is my calling credit valid?

Your PCS code is valid for 12 months.

How can I request my balance?

You can find your PCS balance in the app and on the website.

You can also request it by text message. To request your balance by SMS, send an SMS with Solde followed by the last four digits of your PCS MasterCard to the following numbers:

  • 0601787878 (BLACK PCS)
  • 0757575555 (PCS CHROME)
  • 0750090000 (PCS INFINITY)
  • You will then be sent a text message with your current balance.
Do you already have an account?

Your Carte PCS code is valid for one year.

What are the customer service contact details?

You will find Carte PCS customerservicehere